Charting Our Journey to #1

OUR VISION

To be a Highly Reliable health care College for every student, Team Member, and employer, which is what we call Our Journey to #1!

CORE PURPOSE

We Educate Students for Success

MISSION

Our everyday mission is to train students in short-term and professional programs for gainful employment and career advancement.

CORE VALUES

We will always take care of the student.

We will always remain fiscally conservative.

We will always be fair to all students,
faculty, and staff.

We will always strive to grow people from within the organization.

We will always strive to maintain a family-type atmosphere.

We will always remain totally compliant with our regulators.

KEY ASPECTS OF OUR JOURNEY TO #1

Using our Key Performance Areas (KPAs) as the framework compiled from Town Hall responses:

ADMISSIONS

Have the highest possible student satisfaction.

Be the health care college of choice in
Southern California and Nevada.

RETENTION

Have the highest possible Retention rates.

PLACEMENT

Have the highest possible Placement rates.

COMPLIANCE

Always be the most compliant career college.

Always display the most integrity in everything we do.

LICENSURE/EXAM PASS RATES

Have the highest possible NCLEX & CST pass rates.

QUALITY GROWTH

Have the highest possible Team Member satisfaction.

Conservatively grow our number of campuses.

Conservatively grow our number of program offerings.

HIGHLY RELIABLE ORGANIZATIONS

Are Sensitive to Operations:
  • Let’s get even more transparent.
  • Improve communication and sharing.
  • Let’s use rounding to drive positive outcomes.
  • Don’t make assumptions.
Are Reluctant to Accept “Simple”
Explanations for Problems:
  • Challenge long held beliefs.
  • Dig into metrics, but question explanations.
Have a Preoccupation with Failure:
  • Identify what is working correctly.
  • Cross-pollinate findings amongst campuses and departments.
Defer to Expertise:
  • No “chain of command” or “rank.”
  • Always defer to expertise.
Are Resilient:
  • Always keep our eye on the ball.
  • Reconnect the “why” to what we do.